...diffused attention

This is one of those months… I feel pulled in so many different directions, yet compelled to fulfill my obligations. 

The semester is about to reach its stress peak –which makes me realize that if I don’t get a column out this month, the following month will be much harder!  The first issue of The Business Journal of Hispanic Research that I have been editing is about to go to press, and some days I feel overwhelmed by the sheer amount of information I have had to read and reply to.  The kids’ activities are also reaching their apex, between science fairs, artistic festivals, sport tournaments, and my own chosen hobbies / “participant observation” research studies are both a way to release tension and a source of momentary strain.  I guess I do live an interesting life!

I have found various potential inspirations for this month’s column, but it seems that I will only describe a few now for future development.  For starters, I have thought of expanding columns that appeared to “work well” in the past.  An example is the blog in which I wrote about leadership in music; I received a few interesting reactions both electronically and face-to-face.  Also, since I continue to teach Leadership to our graduate students and I have had recent opportunities to participate and observe musical groups, more ideas on how theory and practice relate to or can be applied in these fascinating contexts.

Another inspiration comes from some of the texts I have been reading recently.  I can’t help but feel critical sometimes and occasionally in agreement with a number of articles, books, even internet pages that I come across with.  To illustrate, I recently read an article that was targeted toward lawyers and their “typical” writing style and tone (if such a style truly existed), but I found that some of the recommendations might be useful to me and my fellow business researchers.  I hope I have internalized some of these suggestions to the point of using them right now, but I certainly cannot guarantee it.  Using “checklists” seems to be one of the best technologies –in the broadest sense of the word—that our civilization has developed, yet their simplicity can sometimes make us underestimate their potential; writing this helps me realize that I should be using them more often!

Some ideas feel less intellectual, and hopefully more fun.  If you have read the previous columns, you probably have realized that my children’s activities often provide ideas –and waiting while they work, time!—to share with you in this column. One of these months I will offer you an adaptation of that old television program “Kids Say the Darndest Things” or some other idea that hopefully will illustrate an interesting lesson based on something they did or said.  Well, I guess some of these fun ideas can also be pretty intellectual after all!  We’ll see…

I would be remiss if I didn’t ask you, my three faithful readers, what do you think?  Is there a particular topic that you would like to discuss?  As it might be evident from my status updates, some columns generate much more attention than others.  I try hard to link every one of these pieces to the business disciplines that I am most familiar with, but I do wonder every now and then –especially since I blogged about customer service v. self-expression—if I should more actively look for your interests and preferences.

As always, I'd like to invite your thoughts on this; your suggestions, comments or reactions via email or on my facebook page are very much appreciated!

¡Hasta la próxima!

…repetition –luxury or necessity?

Somehow, it had become easy for me to look down on repetition. Visiting manufacturing plants or observing jobs that are not so high in the prestige scale made it hard for me to appreciate the importance of repetition in developing expertise. In classrooms, workshops, and offices, work that is complex, wide-ranging and varied tends to be associated with higher levels of cognitive complexity, education, pay, status, and so on. Rarely do we have a chance in organizations to appreciate the importance of repetition. Sometimes, we might even think it is a luxury we cannot afford!

Remember your coursework that included quality management? Or, if you haven’t yet taken Operations Management or a related course, you will soon read that “re-doing things is waste”! Even the dictionary tells us that “repetitive” is a synonym of “boring, dull, monotonous, tedious, tiresome, and uninteresting.” Not exactly what we would consider graduate level work, right? At least not in the School of Business…

But that is perhaps a major difference between a graduate program in Business and another in, say, Fine Arts or Health Sciences, where students have to practice, practice, practice, before they are allowed to pass from the basic to the advanced stages, much less graduate.

A Lesson from my Children

For the past four or so years, I have been taking my children to music classes (not at the graduate, but basic level) and to martial arts classes. I guess I had forgotten how I learned to play the guitar, and all the time I spent in front of the piano...

Well, before my body’s catabolism clearly beats its anabolism (i.e., before I get much older!), I decided it was time to join them at the gym (actually, dojang, is the Korean word for it). After about fifteen weeks of repeating specific sets of movements –or “forms”—I hope to get my first promotion and receive my first colored belt in a week or two.

In addition, I have been realizing how my children’s musical abilities have improved by virtue of reiteration. I do not even want to remember how the violin sounded whey they were starting “twinkle, twinkle, little star…,” but now it is hard to be humble when they play some classical selections, in arrangements suitable for their age! This has made me wonder… When do managers have chances to get better at work, if most managerial work is not repetitive? Moreover, how difficult it is to appreciate the necessity to do many times the same thing before we can truly master it! Is repetition at work truly a luxury, or is it a necessity?

Well, Parts of Managerial Work Are Repetitive...

Before I start receiving a flurry of email or comments on my facebook profile for ignoring how some managerial work actually involves reiteration, I should include an example or two. Some HR managers have to interview dozens –if not hundreds—of candidates before their companies’ line managers interview or consider those applicants in the hiring process. Also, it is true that MBAs with Accounting or Finance specializations include generating relatively similar reports every quarter, end-of-year, or other term. In Marketing, some colleagues go through well-established seasons of heavy advertising, promotions, distribution, etc. every year. Clearly, going over such cycles every so often, gives them an opportunity to learn and execute their jobs in an increasingly effective fashion. Perhaps your work includes some of this?

In Higher Education, we also run through well-defined periods of time (a.k.a. semesters, quarters, terms, etc.) that require repetition and afford learning opportunities, not just for students, but also for instructors, administrators, etc. Of course, there is the need to renew and update courses and procedures every semester, but individuals that do it too often, end up never consolidating their work in a manner that truly benefits their students or other clients.

What do you think? Do you feel that your work gives you enough repetition so that you can get better at it? Perhaps your work is one in which reiteration is actually a luxury that you cannot afford. Would you mind sharing your thoughts on this matter? You can send me your comments or reflections via email to drolivaslujan_at_gmail.com or by posting a comment on my facebook profile (I am also test-driving twitter -@drolivas is my username). I look forward to hearing from you.

¡Hasta la próxima!